Waipuna Hospice moves to Alert Level One

We are both relieved and delighted that the country has moved to Alert Level One and that we can return to offering a full range of services for patients and their family/whānau.

As the global pandemic continues and should the situation across our country change we want to reassure you that we are equipped to change levels quickly and efficiently if that is needed to ensure safety of our patients, family/whanau, staff and the wider community.

At Alert Level One You Can Expect:

  • Our Day Programme to operate as normal
  • Face to face and onsite support activities such as counselling and bereavement support groups to be available.
  • The opportunity for online/telemedicine consultations to continue. Please let a member of our team know if you prefer this option.
  • Our Inpatient Unit to be open and patients are welcome to have visitors. As before Covid-19, we will be discouraging anyone experiencing symptoms of cold, flu, or anything contagious from visiting.
  • Our team to continue checking with visitors and/or patients to identify if they have been exposed to anyone known to have COVID-19, visited a high-risk area, or to be experiencing symptoms. If they have, our team will be required to wear Personal Protective Equipment. If this is not required, you can still ask members of our team to wear a mask.
  • Our staff to continue implementing strict infection control guidelines.
  • Waipuna Hospice education services to operate as normal.
  • Our charity shops and depot to be open and operating their standard opening hours.
  • As per government advice, please continue to contact trace. Our COVID-19 Tracing App QR codes will remain displayed and we encourage you to either use those, or sign in using the supplied paper forms. We have developed a Visitor Tracing and Contact Details Form to make contact tracing even easier for our patients and their family/whānau.

We recognise that Covid-19 has created unique challenges for patients and their family/whānau and we would like to encourage you to access the services of our Family Support Team who offer social work, counselling, chaplaincy and cultural support.