Waipuna Hospice moves to Alert Level One

If our clinical staff are planning to visit you during Alert Level One they will check in with you before a visit to clarify your circumstances, as well as identify if you have been exposed to anyone known to have Covid-19 or are experiencing symptoms. This is to ensure we reduce any risks to our patient’s, their whānau, our staff, and the wider community.

We have also developed a Visitor Tracing and Contact Details Form. This form form will help you record those people you have contact with so contact tracing can be initiated immediately by the Ministry of Health if a risk is identified. Our nurse will discuss this with you when they call.

Most people would like to be supported to stay in their own home for as long as possible when they have a life limiting illness. Our Hospice at Home community team can support you and your family/whanau to do this. Our catchment area extends from Waihi Beach to Pukehina Beach.

You may be living in your own home, or wherever you call home, and we can offer different levels of support depending on your needs.

If you are living in a residential care facility our palliative care nurses will support your care facility staff and health professionals to care for you and your family.

The team of Waipuna Hospice nurses assigned to you will work alongside your GP, hospital specialists, and other health professionals to help manage your symptoms and support you and your family/whanau to enjoy the best possible quality of life.

Our palliative care nurses can also coordinate the different services within Waipuna Hospice that may help your ongoing physical, emotional, social and spiritual wellbeing. This may include:

  • Social Workers
  • Counsellors
  • Chaplain
  • Grief Support
  • Whakamaru (cultural advisor)
  • Occupational Therapists
  • Physiotherapists
  • Play Therapist
  • Volunteers
  • Specialist Doctors

We can also refer you to other service providers for support with personal care and home help.

Waipuna Hospice nurses are available to visit you at your home to provide clinical support, such as symptom control and medication administration, Monday to Friday. For urgent overnight needs, we have a phone line that you can ring for advice and support. This phone number is 07 552 4380. Your call will be answered by a Registered Nurse who has access to your medical history and they will be able to offer you advice. In an emergency call 111.